Privacy Policy

Who we are

LUXOM Developments is a boutique architecture and interior-design studio with offices in Miami, FL and Mexico City. This policy explains what personal data we collect through this website and how we use it.

Information we collect

When you submit our contact form we collect the details you provide: your name, email address, and optionally your phone number, city and the message you write. We do not ask for sensitive personal information.

We also collect limited, aggregated analytics about how visitors use the site (pages viewed, device and browser type, approximate region) through Google Analytics and Vercel Analytics.

How we use your information

Contact details are used solely to respond to your enquiry and manage our relationship with you. They are stored in our private customer-relationship system (Twenty CRM) hosted on our own infrastructure.

Analytics data is used to understand site performance and improve the experience. It is not used to identify you individually.

Cookies & analytics

The site uses cookies and similar technologies for analytics. You can accept or decline non-essential analytics cookies via the banner shown on your first visit, and you can clear cookies at any time in your browser settings. Essential cookies required for the site to function are always active.

Sharing your information

We do not sell your personal data. We share it only with the service providers that help us operate the site and manage enquiries (our CRM and analytics providers), and only as needed to provide those services.

Data retention

We keep enquiry data for as long as necessary to respond to and follow up on your request, and to comply with our legal obligations. You can ask us to delete your data at any time.

Your rights

You may request access to, correction of, or deletion of the personal data we hold about you. To exercise these rights, email us at the address below and we will respond promptly.

Contact

Questions about this policy or your data can be sent to info@luxomdevelopments.com.